Shipping Policy
At Hastakshar, we are committed to delivering your handcrafted treasures to your doorstep with care and efficiency. Each order is handled with love, and we strive to ensure a smooth and timely shipping experience.
📍 Shipping Locations
We currently ship across India through trusted courier partners.
(International shipping will be available soon — stay tuned!)
⏳ Order Processing Time
- All ready-to-ship orders are processed within 2–4 business days.
- For customized or made-to-order items, processing may take 5–10 business days, depending on the product type and design complexity.
- Orders are not processed on Sundays or public holidays.
🚚 Delivery Timeline
- Once shipped, orders typically arrive within 3–7 business days, depending on your location.
- Rural or remote areas may take slightly longer.
- You will receive tracking details via email or WhatsApp once your order is dispatched.
💰 Shipping Charges
- Free shipping is available on all prepaid orders above ₹999.
- For orders below ₹999, a nominal shipping fee will be applied at checkout.
- COD orders may include an additional COD handling fee.
📦 Tracking Your Order
You will receive a tracking link via SMS, email, or WhatsApp once your order is dispatched. You can track your package anytime using this link.
❗ Delays & Exceptions
We do our best to ensure timely deliveries. However, occasional delays may occur due to:
- Weather disruptions
- Courier issues
- High demand or festive season
- Remote delivery areas
We appreciate your patience and understanding in such cases.
🔁 Undelivered or Returned Orders
If an order is returned due to incorrect shipping details, failed delivery attempts, or customer unavailability:
- We will contact you to reattempt delivery.
- Reshipping charges may apply.
Please ensure your contact number and address are correct at checkout.
📞 Need Help?
If you have any questions or special delivery instructions, feel free to contact us:
📩 Email: support@hastakshar.com
📞 Phone/WhatsApp: +91-XXXXXXXXXX
Thank you for choosing Hastakshar — where every parcel carries more than a product; it carries purpose, culture, and care.